Serving Veterans Update (Gaylord)
This workshop will follow a United States veteran through the workforce system.
Attendees will see how the workforce system institutes its Priority of Service, the new Training and Employment and Guidance Letter (TEGL 19-1) and customer flow.
The workshop will also address the Department of Labor's (DOL) reporting and the audit from DOL/Department of Military and Veterans Affairs.
- Proper execution of Priority of Service
- Flow of customer service for Veterans
- Awareness of Federal reporting requirements
- Awareness of DOL/Department of Military and Veterans Affairs audit requirements
- Customer service for veterans
- DOL requirements regarding services to veterans
Members / Non-Members: $30.00
WHO SHOULD ATTEND
Frontline and supervisory staff who work with Veterans
8:30 -9:00am - Registration
9:00 am - 12:00pm - Training
DATE / LOCATION
October 20, 2014
University Center at Gaylord
General Purpose Classroom
80 Livingston Blvd.
Gaylord, MI 49735
Other dates available (attend only one):
October 22, 2014
Double Tree by Hilton
1 Wenonah Park Place
Bay City, MI 48708
October 29, 2014
Holiday Inn Battle Creek
12812 Harper Village Drive
Battle Creek, MI 49014
Allen Nash, Program Manager, Veterans’ Services Division, Workforce Development Agency, State of Michigan; Ethan McCallum, State Veterans’ Coordinator, Veterans’ Services Division, Workforce Development Agency, State of Michigan