Serving Veterans Update (Battle Creek)
This workshop will follow a United States veteran through the workforce system.
Attendees will see how the workforce system institutes its Priority of Service, the new Training and Employment and Guidance Letter (TEGL 19-1) and customer flow.
The workshop will also address the Department of Labor's (DOL) reporting and the audit from DOL/Department of Military and Veterans Affairs.
- Proper execution of Priority of Service
- Flow of customer service for Veterans
- Awareness of Federal reporting requirements
- Awareness of DOL/Department of Military and Veterans Affairs audit requirements
- Customer service for veterans
- DOL requirements regarding services to veterans
Members / Non-Members: $30.00
WHO SHOULD ATTEND
Frontline and supervisory staff who work with Veterans
8:30 -9:00am - Registration
9:00 am - 12:00pm - Training
DATE / LOCATION
October 29, 2014
Holiday Inn Battle Creek
12812 Harper Village Drive
Battle Creek, MI 49014
Other dates available (attend only one):
October 20, 2014
University Center at Gaylord
General Purpose Classroom
80 Livingston Blvd.
Gaylord, MI 49735
October 22, 2014
Double Tree by Hilton
1 Wenonah Park Place
Bay City, MI 48708
Allen Nash, Program Manager, Veterans’ Services Division, Workforce Development Agency, State of Michigan; Ethan McCallum, State Veterans’ Coordinator, Veterans’ Services Division, Workforce Development Agency, State of Michigan