Spring Technical Training Workshop Descriptions

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Please note: You will be asked to "pre-register" for the workshop(s) you plan to attend. Please review the descriptions prior to beginning the registration process and be prepared to enter your workshop selection. 

Monday, March 12, 2018

Registration and Snacks

1:00 – 4:00

Mapping Career Pathways 2.0
This interactive workshop will provide information on career pathway models, discuss the use of career pathway strategies in the workforce system and provide resources and tools for developing career pathways.

Participants will work together, using online tools and case studies, to map a basic career pathway approach to one of Michigan’s targeted sectors, then design an action plan for continuing efforts in their own region.

Key Takeaways:

  • Define career pathways and understand their value proposition to the workforce system, employers and the education/training system.
  • Explain the six key elements of a career pathway system.
  • Discuss challenges to creating and implementing career pathways
  • Provide an overview of online resources and tools for developing career pathways
  • Identify steps for developing career pathways to support targeted sectors and employer councils/collaboratives.
  • Discuss how to apply concepts to business services activities and apply the approach in your region

Presented by: Gretchen Sullivan, Senior Consultant, Maher & Maher


Effective Programs – How to Use TIA program manuals to Guide and Improve Program Delivery
This session will include a deeper dive into the WIOA, TAA, and Employment Service program manuals.  Learn about the information contained in the manuals and how to use that information to guide and shape effective program delivery.

Presented by: Jimelle Blakely, Dislocated Services Specialist, Michigan Talent Investment Agency; Chelsea Mates, Youth Services Specialist, Michigan Talent Investment Agency; Barb Emmons, Adult Services Specialist, Michigan Talent Investment Agency; Janice Cooper, Adult Services Specialist, Michigan Talent Investment Agency; Gerardo Aranda, MSFW Program Manager/State Monitor Advocate, Michigan Talent Investment Agency; Jesus Centeno, Departmental Analyst, Michigan Talent Investment Agency; Gerald Merrell, Employment Services Manager - Region 2, Michigan Talent Investment Agency


The Boot Camp Approach to Reengaging Out-Of-School Youth: Training the Trainer
This training will give you a full arsenal to assist youth in skilling up by focusing on the soft skills, essential study skills and critical life skills needed to make a rapid, successful transition into jobs, training and independent living.

We’ll look at measurable outcomes and how to engage youth in any classroom setting with micro-bursts of targeted learning and helping individuals see how they can use all their different experiences as a stepping stone to achieve gainful employment with a career goal in mind.

Learn the key to getting individuals involved and motivated, while having fun. Oh, and you get to have a little fun yourself!

Key Takeaways:

  • Describe and plan micro burst activities
  • Identify and describe skill categories and map to model job descriptions
  • Identify the differences in the adolescent brain and the adult brain with regards to learning and adapting
  • Identify the methods needed to engage youth in the classroom

Presented by: Dr. Anna Graf Williams, President, Learnovations, LLC


Cost Allocation: Adhering to Required Cost Principles and Cost Allocation Under the Revised Uniform Guidance
Federal grant awards come with complex compliance requirements. This workshop has been designed specifically for fiscal and other management staff who must adhere to the recently revised Uniform Guidance (UG), including changes relating to cost principles and cost allocation for federal awards under the new UG.

Key Takeaways:

  • Allowable cost allocation and federal cost allocation requirements
  • Impact when your agency has multiple funding sources
  • Basic methods for allocating shared costs
  • Preparing, modifying and documenting cost allocation plans
  • Accounting principles relative to cost allocation
  • Different definitions of cost items for cost classification

Presented by: Maile Pa`alani, CPA, Senior Manager, Wipfli, LLP


Increasing the Talent Pool with Underutilized Populations 
Michigan is experiencing a tight labor market, largely created by a healthy economy and low unemployment rate. Businesses are struggling to find talent with the skills they need. With Michigan’s workforce participation rate lower than the national average, the discussion has turned to re-engaging the workforce and encouraging employers to look to traditionally underutilized sources of talent, including refugee, foreign-born and returning citizen populations.      

This session will explore ways to access these populations and speak effectively to employers about their value and skill levels. Learn more about programs that increase job placement, support individuals with barriers to employment and provide business with loyal talent that is looking for a chance to positively affect the economy and their own well-being.

Key Takeaways:

  • Know the data - How many refugees, foreign-born Michiganders and returning citizens are available for work?
  • How might connecting these populations with employment positively impact the labor force participation and skill gaps?
  • How can you help employers gain access to the talent pools?
  • How can you make employers comfortable and convince them to hire from these talent pools?
  • What is important to know when hiring from these talent pools?

Presented by: Jason Palmer, Director, Bureau of Labor Market Information and Strategic Initiatives, Department of Technology, Management and Budget, State of Michigan (moderator); Annie Fenton, Program Director, Michigan International Talent Solutions, Office for New Americans, Department of Licensing and Regulatory Affairs, State of Michigan; Gracie Xavier, Director of Corporate and Economic Development Strategy, Global Talent Retention Initiative; Jessica Evans, Employment Readiness Specialist, Michigan Department of Corrections, Education Section; Dean McGregor, Vocational Specialist, Michigan Department of Corrections; Crissa Blankenburg, Reentry Specialist, Prisoner Reentry Administration, Michigan Department of Corrections; Ryan Powell, Workforce Development Specialist, Prisoner Reentry Administration, Michigan Department of Corrections


Tuesday, March 13, 2018

8:15 – 9:00
Registration and Breakfast

9:00 – 12:00
Workshops with coffee break at 10:30

Consultative Sales for Business Services (6-hour workshop, continues after lunch)
Business Services staff strive to maintain relationships with business clients, understand their needs and provide them solutions by accessing a strong network of assets and partners. But it’s always a challenge to present government programs and funding sources to business based on their notions of the strings attached.

Consultative sales strategies are key to taking this work to the next level to influence employer decision makers and effectively deliver solutions. This interactive session will address key sales techniques and approaches to hone in on a business services representatives ability to consult employers and “make the sale” for their available services.

Join sales expert Kevin Watson for an impactful session that will improve your business services skills through breakout sessions, role-playing and case-based discussion.

Presented by: Kevin Watson, Director of Business Development, EDSI


WIOA Performance Measures: Connecting the Dots (6-hour workshop, continues after lunch)
The transition from the Workforce Investment Act (WIA) to the Workforce Innovation and Opportunity Act (WIOA) brought with it significant changes to how performance is measured. The culmination of all of your hard work with job seekers manifests in six performance measures.

This workshop will provide an in-depth look at how participants are included in each of the measures. The workshop will focus on Title I (WIOA Adult, Dislocated Worker, and Youth) and Title III (Wagner-Peyser Employment Services) programs.

Key Takeaways: 

  • Understand performance inclusions and exclusions
  • Connect OSMIS data fields with Performance Outcomes
  • Understand periods of performance
  • New On-Demand Performance Reports

Presented by: Matthew Shields, Performance & Reporting Specialist, Michigan Talent Investment Agency


Job Search Techniques (6-hour workshop, continues after lunch)
This interactive workshop provides dynamic training on the job search techniques proven to be most effective for securing great jobs quickly. Participants will develop essential job search skills and knowledge, while learning practical strategies they can immediately implement on the job to more effectively support their clients. 

Key Takeaways:         

  • Identify what employers look for from job candidates throughout the hiring process
  • Understand the most effective job search techniques and how to implement them
  • Navigate the seven phases of the interview process confidently and successfully
  • Write resumes, cover letters and emails that stand out and impress employers

Presented by: Kirk Kuhn, Consultant, JIST Career Solutions


Facilitating the Strategic Planning Process (3-hour workshop)
The Workforce Innovation and Opportunity Act (WIOA) envisions more strategic action by Local Workforce Development Boards, with focus on a unified vision for workforce development shared by all levels of Boards within a state, more extensive collaboration with partners and businesses and expanded accountability and transparency.

Key Takeaways:

  • Move toward specified goals or outcomes in a strategic planning process
  • Initiate, sustain and assess a group process that is efficient and collaborative
  • Involve all participants and reaffirm their contributions
  • Advance vision, create strategy and partnerships
  • Measure process and progress success

Presented by: Beth Brinley, Vice President of Workforce Innovation, Maher & Maher


Procurement 101:  Key Requirements for Federal Grantees (3-hour workshop)
You’ve been asked to procure goods and services, but you don’t work in the fiscal or procurement units. What now?

The federal procurement standards established under the Uniform Guidance are considerably more prescriptive than the procurement requirements previously applicable. This workshop has been designed for staff who are not acquisition gurus but need to know what rules apply and how to be procurement compliant. Learn when the procurement standards apply and how an organization is to comply with their myriad requirements without undue burden.

Key Takeaways: 

  • The requirements to purchase something from a sole source supplier.
  • What a micro-purchase threshold is and why it matters.
  • How procurement policies and procedures need to be updated and why you need to know what they say
  • The requirements for conducting competitive procurements.
  • The rules relating to performing cost and price analyses, requirements relating to avoiding conflicts of interest and more

Presented by: Thomas C. DiLisio, Regional Grant Officer, Division of Financial Management & Administrative Services, U.S. Department of Labor – Employment and Training Administration; Nancy Taylor, U.S. Department of Labor – Employment and Training Administration


1:00 – 4:00
Workshops with snack break at 2:00

Consultative Sales for Business Services – continued

WIOA Performance Measures: Connecting the Dots – continued

Job Search Techniques – continued

Generational Differences in the Workplace (3-hour workshop)
Each generation brings a unique perspective and skill set to the workplace. Understanding what impacts a generation—influencers, core values, attributes, family experiences, work ethic and values—can provide great insight into eliciting the best professional performance of an individual in the workplace.

This participatory workshop will help managers and colleagues alike to understand what motivates the people they work with and foster a healthy work environment. Program staff can also apply these insights to their caseloads for greater effectiveness.

Key Takeaways: 

  • Better understanding of various generations as a whole
  • Frame of reference for how generations view work and why
  • Strategies for maximizing individual strengths and addressing challenges
  • Techniques to create and support highly functional multi-generational teams
  • Messaging approaches to address individual workplace opportunities

Presented by: Beth Brinley, Vice President of Workforce Innovation, Maher & Maher


Uniform Guidance for Subrecipient Monitoring and Management:  Understanding the Requirements (3-hour workshop)
A pass-through entity has significant responsibilities to ensure that not only are its own federal awards in compliance but also that its subrecipients are in compliance with all applicable regulations, including the Uniform Guidance and program-specific statutes and regulations.

Unlike the administrative requirements of its predecessor OMB Circulars, the Uniform Guidance spells out explicitly a number of important requirements for making, managing and closing out subawards, as well as subrecipient monitoring.  Join DOL for a deeper dive into monitoring responsibilities and requirements to get answers to your most pressing questions.

Key Takeaways:

  • Knowing if you are a PTE (Pass-thru-entity) which requires that you complete subrecipient monitoring
  • The additional requirements for pass-through entities
  • What is meant by risk assessments of the subrecipients
  • What has to be monitored, by whom, how often and more
  • Monitoring requirements for direct service MWAs
  • Elements of a monitoring guide, monitoring report and corrective action

Presented by: Thomas C. DiLisio, Regional Grant Officer, Division of Financial Management & Administrative Services, U.S. Department of Labor – Employment and Training Administration; Michael Jackson, U.S. Department of Labor – Employment and Training Administration


Wednesday, March 14, 2018

8:15 – 9:00
Registration and Breakfast

9:00 – 12:00
Workshops with a coffee break at 10:30

Welcoming Customers with Disabilities:  Tips for ensuring we are accessible to everyone
2018 marks the 28th Anniversary of the ADA and there are many accomplishments to be celebrated.   However, people with disabilities continue to face physical, communication, attitudinal and technological barriers in the community

Studies show that one in five individuals has a disability. This is the largest growing minority group in our country, cutting across race, age, religion, gender and socio-economic status. Hear best practices for ensuring access to the programs and services offered by the workforce system, including the use of technology - which can increase access for persons with disabilities if done right or become a barrier if done wrong. 

This session will use a combination of discussion and case study to engage the audience and provide practical information to assist individuals in their own efforts to improve services to persons with disabilities.

Key Takeaways:

  • Recognize the 3 most common barriers identified by people with disabilities in terms of customer service
  • Identify at least 3 barriers to electronic information experienced by persons with disabilities
  • Identify at least 2 resources for additional information regarding disability etiquette and serving customers with disabilities

Presented by: Robin Jones, Director, Great Lakes ADA Center


Job Retention
Based on research into what employers need and value in employees, this workshop helps identify job survival skills, ideas to increase productivity and ways to help employees improve job satisfaction and success.  Participants will learn what employers expect from today’s employee and how to share that information with your client base. Topics include punctuality and attendance; dressing and grooming; first impressions; supervisor, co-worker, and customer relationships; problem-solving; ethics; workplace communication; technology and trends in the workplace; performance reviews; promotions; and more.

This workshop will also cover the realm of social media and the need to be cautious when discussing work issues, co-workers and clients on these sites. They’ll also discover how online networks such as LinkedIn can be used effectively to enhance careers.  

Key Takeaways: 

  • Increase job retention skills, knowledge, and motivation
  • Improve performance on the job
  • Learn new strategies to immediately implement and better assist clients
  • Experience consistent, engaging instruction that speaks directly to your organization’s needs and goals

Presented by: Kirk Kuhn, Consultant, JIST Career Solutions


Why People Avoid or Sabotage Success
In our society, being successful means continually striving for greater achievements and rewards. It means constantly reaching new plateaus and dealing with new life stages. It may mean new challenges, new expectations and meeting higher standards.

Though exciting and fulfilling, there are a number of tradeoffs to the long list of benefits of success.  It is not unusual for most people—certainly those whose identities can’t imagine increased achievement—to engage in "success avoidance" or "success sabotage," formerly called the “fear of success.” Learn more about this phenomenon and how to support your clients who may be experiencing it.  

Key Takeaways:

  • Learn about and explore the success avoidance phenomenon
  • Understand dynamics and ramifications of the phenomenon
  • Understand how best to support and coach when the people you serve or manage are experiencing the phenomenon

Presented by: Gerri King, Ph.D., President, Human Dynamics


Detecting and Preventing Fraud and Embezzlement in Your Organization
Fraud, be it ponzi scams, fudging financial reports or theft from one’s own employer, is not without its costs. Businesses and government agencies worldwide suffer hundreds of billions in lost or misused funds, diminished value and irreversible damage to company reputation and public trust.

Making matters worse, many organizations have been forced to cut staff, freeze spending and skimp internal control and process assurance, which has left organizations more vulnerable to risk and fraud.  This workshop will explore some of the most recent Department of Labor findings, with special attention to fraud in work-based learning activities. 

Key Takeaways:   

  • Assessing vulnerability
  • Developing effective detection techniques
  • Identifying types of fraud including but not limited to fictitious contractors (vendors), altered invoices, fixed bidding, goods not received, inflated prices, excess quantities purchased, duplicate payments, duplicate serial numbers, payroll fraud and accounts payable
  • DOL fraud cases – how, what, when, who and outcomes 

Presented by: Thomas C. DiLisio, Regional Grant Officer, Division of Financial Management & Administrative Services, U.S. Department of Labor – Employment and Training Administration


Engaging Small Business
Small business has unique challenges with regard to talent, financing, regulation, etc. and can often use additional HR and government assistance to supplement their smaller teams. This training will include small business perspective from local chambers of commerce, the Small Business Association of Michigan and Small Business Development Center on how to effectively approach small business, maintain beneficial relationships with these employers and discuss key resources available to address their challenges and opportunities in differing economies.                                                 

Key Takeaways:

  • To expand knowledge of challenges and complexities in small business for the benefit of more effectively providing business services/talent to small businesses in Michigan. Discussion will focus on needs, challenges and opportunities.
  • To share specific programs and resources available to small business through SBAM, local chambers, etc.
  •  To share Michigan Works! resources that are valuable to small business and identify gaps.

Presented by: Tony Stamas, Vice President of Government Relations, Small Business Association of Michigan (moderator); Andy Johnston, Vice President of Government and Corporate Affairs, Grand Rapids Area Chamber of Commerce; Jason Puscas, Director of Government Relations, Detroit Regional Chamber; Mindy Bradish-Orta, President/CEO, Jackson County Chamber of Commerce/Experience Jackson; Lori Birman, Vice President Membership & Development, Small Business Association of Michigan; Jodie Beckley, Center Director/Business Consultant, Southeast Michigan Team, Small Business Development Center

Register Now

Please note: You will be asked to "pre-register" for the workshop(s) you plan to attend. Please review the descriptions prior to beginning the registration process and be prepared to enter your workshop selection.