OPEN RFPS

Question: What accounting system does the Michigan Works! Association utilize? 

Answer: Currently the Michigan Works! Association utilizes Intaact, but is open to changing if necessary.  If a different system is required, please state that in your response.

Question: Are you looking for a SaaS solution that you license on a monthly or annual basis (lower up front costs and you pay forever, but you never truly own it), or are you looking for a customized web solution (Higher up front costs with lower ongoing costs, and you own it)?

Answer:  We would be interested to see what the price breakdown is between both options (higher-up front costs vs lower costs)

Question: Are there any concerns with working with a Western Canadian vendor on this project?

Answer: There are  no concerns with using a vendor outside of the United States at this time.

Question: Could you please confirm if Michigan Works is open to working with international partners for this engagement?

Answer: There are  no concerns with using a vendor outside of the United States at this time.

Question: Should we respond to the RFP with our entry-level offering and mark which requirements could be accommodated with a higher tier, or go for the higher subscription that meets the most requirements?

Answer: There are items that are marked with an * that are mandatory; please include these, at a minimum in your response, should include these regardless of the tier.

Question: Would you like both Fonteva (AMS built off Salesforce) and Protech (AMS built off Microsoft Dynamics) to respond?

Answer: Yes

Question: What is your current AMS/database solution?

Answer: None

Question: What do you currently use for marketing? 

Answer: We utilize inhouse resources and a marketing firm.

Question: What is your website built on?

Answer:  SquareSpace

Question: What is your accounting solution?

Answer: Currently the Michigan Works! Association utilizes Intaact, but is open to changing if necessary.  If a different system is required, please state that in your response.

Question: What are some examples of current frustrations with your current solution?  things that are difficult or impossible to do today?

Answer: The RFP includes these items.

Question: Do you have any IT resources you expect to have involved in the project?

Answer:

Question: What number of administrative licenses would you need?

Answer: 7

Question: What number of member licenses would you need?

Answer: This depends on the level of access required.  We have members of our executive membership level and members of our associate membership level.  Please include estimates for tiered levels up to 500.

Question: Ability to put posts in quarantine if flagged for violation of code of conduct.*

Would our AI moderation feature which identifies profanities and offensive language etc, and has the ability for you to add additional filters to identify posts for moderation be what you are looking for. If not can you give me a little more background of what you envisage. 

Answer:  This is adequate.

Question: How many members would have access to the community?

Answer: This depends on the level of access required.  We have members of our executive membership level and members of our associate membership level.  Please include estimates for tiered levels up to 500.

Question: Could you please confirm if any specific proposal format or submission portal is required beyond email submission to allenn@michiganworks.org?

Answer: No further requirements except that it includes all the requirements from the RFP.